Druckversion
Instrument Type: 
Questionnaire
Year: 
2011
Language: 
English
Educational Sector: 
secondary
higher
vocational
corporate
adult
non-formal
informal
other
Learning Technology: 
only for technology enhanced learning
Number of Items: 
26
Number of Dimensions: 
3
Response Format: 
5-point Likert scale (from 1-strongly disagree to 5-strongly agree)
Learning Indicators : 
affective processes
social processes
Reliability: 
Instructional Support: Cronbachs α: 0.957 Peer Support: Cronbachs α: 0.669 Technical Support: Cronbachs α: 0.761 Course Satisfaction: Cronbachs α: 0.939
Validated: 
Yes
Notes (References): 

Lee, S. J., Srinivasan, S., Trail, T., Lewis, D., & Lopez, S. (2011). Examining the relationship among
student perception of support, course satisfaction, and learning outcomes in online learning. The
Internet and Higher Education, 14(3), 158-163.

Survey on students’ perception of support and course satisfaction

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